Imagine a world where your HR processes are seamless, efficient, and aligned with your strategic goals. That’s what we achieved for a large Portuguese IT company. 

Facing challenges in HR efficiency and fragmented processes, they sought our expertise to implement ServiceNow and integrate it seamlessly with SAP HR.

We started by focusing on two critical processes: Onboarding and Fleet Management. By leveraging ServiceNow’s HR Service Delivery module, we created an Employee Self-Service Portal that empowered employees to handle their HR inquiries independently. This was paired with robust Case and Knowledge Management to streamline access to information.

The real game-changer was the onboarding automation. 

We transformed a cumbersome process into a streamlined workflow, significantly reducing the time and effort required to onboard new employees. The integration with SAP HR ensured real-time data synchronization, providing accurate and up-to-date information across systems. This not only enhanced reporting capabilities but also allowed for comprehensive analytics, driving strategic planning and decision-making.